Contact Us
The Performance Training Products' store is intended for Canadians customers, and all prices are in Canadian dollars.

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U.S residents please contact Jump Stretch Inc. through their web site or by calling 1-800-344-3539

Teams, schools, and gyms, please email us at shai@peformance-training.ca or call (403) 891-2124 to order your performance training equipment


Shipping and returns

  • Your order will be shipped using Post Canada Regular Parcel Service. You should receive your order of in-stock merchandise within 7-12 days. If any items are backordered, you will be notified by phone or email.

  • Contact us for additional, faster shipping services.

  • We are not able to ship to P.O boxes.

  • Merchandise may be returned within 30 days for exchange or refund.

    • Please call (403) 891-2124 or email orders@performance-training.ca to receive a return authorization number before sending the equipment.

    • Please include a note stating the reason for the return, along with a copy of your original invoice.

    • Note that you would be responsible for the shipping costs of sending the equipment to us.

    • We recommend that any returns be sent via an insurable/trackable method, such as Post Canada, DHL, UPS or FedEx, to the following address:
      Shai Idelson P.T.P
      4291 St Laurent Unit A, Montreal, H2W 1Z4

Credit card and personal information

We accept all major credit cards and PayPal fund transfers.
Your personal and credit card information is secure and will not be available to us or anyone else except PayPal.

Because your privacy is of the utmost importance to us, all payments are processed through PayPal, one of the world’s most secure payment services.

To learn more about how your personal information is protected visit PayPal

For any additional information please email shai@performance-training.ca or call (403) 891-2124